Privacy Policy
Effective September 12, 2025
Plantasia Natural Foods (“Plantasia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of all visitors and customers of Plantasia.ca. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information only as necessary to provide you with our products and services. This may include:
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Name, address, phone number, and email address
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Payment and billing information (processed securely through trusted third-party providers; we do not store credit card details)
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Purchase history and order details
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Optional account registration details (if you choose to create an account – Yes, this service will be coming soon!)
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Website usage data (such as IP address, browser type, and pages visited, collected through cookies and analytics tools)
2. How We Use Your Information
Your personal information will only be used for the following purposes:
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Processing and fulfilling your orders
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Providing customer service and support
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Sending order confirmations, updates, or promotions (only if you have opted-in)
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Improving our website, services, and product offerings
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Meeting legal and regulatory requirements
3. Consent
By using Plantasia.ca, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. You may withdraw your consent at any time (subject to legal or contractual restrictions) by contacting us.
4. Information Sharing
We respect your privacy. Plantasia will never sell, rent, or trade your personal information. We will only disclose information:
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To trusted service providers who assist in processing payments, deliveries, or website operations (these providers are Also required to protect your information in compliance with PIPEDA)
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If required by law, regulation, or legal process
5. Data Security
We take appropriate physical, technical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we are committed to continuously improving our practices to protect your data.
6. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Access and Correction
You have the right to access, update, or correct your personal information held by Plantasia. To make a request, please contact us directly (see Section 9 below).
8. Cookies and Analytics
Plantasia.ca uses cookies and analytics tools to improve user experience and website performance. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our site.
9. Contact Us
If you have any questions about this Privacy Policy, or if you wish to access, update, or delete your personal information, please contact us at:
Plantasia Natural Foods
Email: info@plantasia.ca
Phone: 416.767.0699
Address: 265 Scarlett Road, Toronto, ON, M6N 4L1
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised “Effective Date.”